QReply in action

Make Every
Interaction
Smarter

QReply adds intelligence to products, websites and locations. Customers get instant answers. You gain insights and save time.

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QReply
QReply
QReply
Festival
Werkruimte
QReply
Bordje
QReply
QReply
QReply
Festival
Werkruimte
QReply
Bordje
Olympic Hotel
Chemona
Asured
Olympic Hotel
Chemona
Asured
Olympic Hotel
Chemona
Asured
Olympic Hotel
Chemona
Asured

Intelligence For
Every Environment

QReply supports service, sales and operations with instant answers from your own documentation.

Online And On Location

QReply meets customers where they are

QR Code

Scan & Chat

Products, Locations & Print

Place QR codes or NFC tags on products, packaging, or at strategic locations. Hotels, events and venues use them for instant guest support.

Chat Widget

Click & Chat

Websites & Apps

Embed the chat widget on your website. Visitors get immediate support, 24/7, with answers from your knowledge base.

One Platform, Modular Features

Enable only what you need. Disable what you don't.

AI Helpdesk

Answer questions and handle requests based on your own documentation. Available 24/7 in 100+ languages.

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WhatsApp Requests

Get instant WhatsApp notifications when customers need help. Respond directly without a business account.

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Products & Services

Enable contextual upsell and cross-sell at the right moment. Show relevant products within the conversation.

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Bookings & Planning

Let customers schedule appointments directly in the chat. Calendar sync, confirmations and reminders included.

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Broadcasts & Alerts

Communicate changes, incidents or updates to all visitors instantly. No push notifications required.

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Email Notifications

Receive inquiries directly in your inbox with full context. No dashboard required for basic follow-up.

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How It Works

From question to answer in seconds

1

Customer Asks

Via QR code, NFC tag, or webchat on your website.

2

QReply Answers

Instant response based on your documentation, in the customer's language.

3

You Gain Insights

See what customers ask, need and expect. Identify patterns and gaps.

4

Service Improves

Less repetitive questions, higher satisfaction, measurable cost savings.

The Right Answer
At The Right
Moment

Why QReply

Measurable cost savings, higher satisfaction and consistent quality in every interaction.

Reduce Repetitive Questions
Up to 80% of incoming questions answered automatically. Your team focuses on complex cases that need human attention. The more complete your documentation, the more questions QReply handles independently.
Increase Customer Satisfaction
Instant answers, 24/7, in the customer's own language. No waiting, no frustration. When customers need human help, your team receives notifications directly and can respond immediately.
Turn Interactions Into Insights
See which questions are asked, what customers need and where improvements are needed. Identify patterns, gaps in documentation and trends across locations, channels or audiences. Every conversation is data for continuous improvement.
Centralized Management, Local Deployment
Manage multiple locations from one dashboard. Automatic language detection with 100+ languages supported. Central configuration with local flexibility for each site, team or audience.
Catch Issues Before They Escalate
Complaints are captured directly in the moment—before they become public reviews. Customers report issues through QReply instead of social media. You fix problems while they're manageable.
Lower Support Costs & Returns
Replace manuals with smart AI support via QR codes on products. Customers get immediate help with setup and troubleshooting. 75%+ of support questions handled automatically. Fewer returns from user error, more satisfied customers.
Immediate Help
No waiting in phone queues or searching through manuals. Scan a QR code, type your question in plain language and get a relevant answer in seconds. From opening hours to product specs—information is always at hand.
No App Required
Just scan a QR code - no downloads, no registration needed. Works instantly on any smartphone. The chat opens directly in your browser, ready to help. No storage space used, no personal data required, no waiting for app updates. Point your camera at a QR code and you're connected.
Available 24/7
Help is always available, even outside business hours. Get answers anytime, anywhere. Whether it's 3 AM and you can't figure out how to use the hotel safe, or you're at a festival and need to find the first aid station - QReply is always on. No waiting for offices to open or staff to become available.
Your Own Language
Ask questions in your own language and get answers in that same language. QReply automatically detects what language you're typing in and responds accordingly. Perfect for tourists visiting foreign countries or international guests at events - no language barrier, no miscommunication.
Visual Answers
Some things are better explained with pictures. QReply can include images in its answers - up to 8 per response. Perfect for step-by-step installation instructions, technical diagrams, product photos, or showing exactly where something is located. See what you need to do, not just read about it.
Add Photos to Requests
When you need to contact staff, you can add photos to your message for extra context. Reporting a broken fixture? Take a photo. Found a safety hazard? Show exactly what you mean. This helps staff understand the situation immediately and respond more effectively - no lengthy explanations needed.
Visual AI Responses
Unlike traditional chatbots that only respond with text, QReply's AI can show images alongside answers. Product photos, maps, diagrams, step-by-step visual guides - our AI retrieves relevant images from your knowledge base to make answers clearer and more helpful. A picture is worth a thousand words, especially when explaining locations or complex products.
Fully White Label
Your brand, your colors, your logo - no QReply branding in sight. Customers interact with what feels like your own custom-built solution. From the chat interface to the QR code designs, everything can be styled to match your brand identity. Your customers never know they're using a third-party platform.
One Core, Modular Features
Start with the AI helpdesk and add features as you grow. WhatsApp notifications, booking modules, product catalogs, broadcasts—enable what you need, disable what you don't. No bloated all-in-one platform.
Built For The Real World
Designed for physical touchpoints, not just websites. QR codes on products, NFC tags in rooms, printed materials at events—QReply brings intelligence to physical locations. Instant help at the point of need.

Visible Impact Within 6 Months—Or It's Free

Start today and measure the results. If you don't see cost savings, higher satisfaction and consistent quality within 6 months, QReply remains free until you do.

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